2023
SSI / Website Redesign
The Space Studies Institute needed a major overhaul to make their complex, technical content easier to navigate — especially for new visitors and potential donors unfamiliar with their mission. The existing site was dense and difficult to manage, so our goal was to bring clarity, structure, and a sense of storytelling to their digital presence.
I led the redesign with a focus on user experience and long-term sustainability. Beyond simplifying the interface and information architecture, I made sure their small internal team could confidently update content without needing outside support. The result was a more engaging, intuitive site that supported both their outreach and fundraising goals.
Challenge
The Problem
The SSI site was dense and intimidating, with:
- Highly technical content that confused casual visitors
- Poor navigation — especially for users unfamiliar with space science
- Unclear donation CTA placement and impact messaging
- Inconsistent formatting and accessibility issues for an older audience
Objectives
Project Goals
- Create a clear, intuitive information hierarchy for diverse audiences
- Improve readability with accessible typography and responsive design
- Reinforce donor confidence through persuasive visuals and clear impact paths
- Enable stakeholder independence via an easy-to-maintain CMS
Selected visuals
Project Assets
Approach
Design Process
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01 Research & Discovery
- Conducted stakeholder interviews focused on mission clarity and content priorities
- Extracted and analyzed metadata (ISBN, author, value) from the physical library via SQL import to inform value-driven content strategy
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02 Information Architecture
- Restructured navigation into logical categories (Research Library, Donate, About SSI)
- Mapped user flows for both new visitors and researchers
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03 Wireframing & Prototyping
- Designed desktop and mobile wireframes focusing on readability and clear CTAs
- Iteratively refined layouts in Figma, aligning font sizes and weights with the target audience
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04 Usability Testing
- Tested prototypes with target users (40+ demo) for navigation ease, content clarity, and donation flow
- Incorporated feedback by adjusting copy, button prominence, and homepage layout
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05 Visual Design & Implementation
- Selected Divi WordPress theme for ease of editing and ongoing client support
- Built templates, styled components, and built all pages via Divi + HTML/CSS
- Collaborated with a developer for CMS integration, ensuring stakeholders can update content independently
Results
Outcome & Impact
"Visitors mention how clean and easy the site feels now — especially compared to before."
— SSI Client Feedback